Reduce Human Labor with Artificial Intelligence
Increase your competitive edge by fully leveraging your text, and transform your business by automating manual, time-consuming tasks with natural language processing (NLP) technology.
By leveraging our core competency, your team can stay focused on theirs. We listen to your goals, assess your data and needs, and figure out the best way NLP technology can strategically boost your application or system. Our consultants, data scientists, developers, and linguistic engineers have the knowledge and resources to get the most out of unstructured text and semi-structured text like names and addresses through:
- Data analysis, consulting, and advising to inform and accelerate your projects
- Building stable, mature, production-ready solutions to meet your business goals
- Providing technical NLP training and workshops to enable your teams
NLP Implementation Examples
Reduce false positives and false negatives in matching identities: We work with your team to analyze the specific matching needs of your data (e.g., names, addresses, and other record attributes), and transfer best practices for tuning and configuring.
Extraction, Tagging, and Linking
Automate metadata extraction and knowledge base linking: Extract and link to key data points automatically by increasing accuracy on your data, adding new entity types or linking entities to your own knowledge base.
Extract trends and insights from unstructured online text: Classify customer communications and extract themes and thoughts from each customer segment using your categories. Increase the accuracy of entity-level sentiment analysis on your data.
Increase search relevancy across languages: Use natural language processing in your search application to achieve precision and recall in 40+ languages. We have 20+ years’ experience advising search engine giants on going multilingual.
Custom NLP Solutions
Develop and integrate custom code: If you have a text-intensive or names-centric data problem, we can architect and implement a solution for you, whether it’s classifying and prioritizing support tickets or increasing accuracy of a screening process to reduce costs and risk.
Invest in and enable your engineering team: Our training sets up your team to integrate NLP into a system or application. We will empower you to independently configure and maintain your NLP. Our seminars include NLP basics, avoiding data corruption in international data, name matching, and best practices for tuning NLP.
Our professional services team gives you:
- NLP experts and data scientists who can propose the best solution for you, drawing on broad and deep knowledge of data issues and the latest technologies
- Focus for your in-house team to dedicate to your core business
- Shorter time-to-deployment
- A production-ready and lasting solution you can be confident in.
What to Expect in a Service Engagement
Listening and Assessment
We begin every engagement by listening. Regardless of what seems possible, tell us your dream. What pain points need relief? We can then discuss options for what is possible, easy, and hard, and make recommendations. You decide when to move ahead.
Integration and Configuration
If Rosette already has the features you need, we can assist with integration, such as a bit of “glue code” written to your system. We’ll configure Rosette to meet your needs, so that your team can get on with their business.
- Name matching has a dizzying array of flexible configurations and options. Our two-day name matching workshop will give your engineers hands-on experience and the knowledge to tune and configure Rosette for best results.
- Entity extraction and linking also have multiple options for error correction and tuning, which don’t necessarily require model retraining or data annotation.
- Event and relationship extraction are trainable to return the facts you need to see most.
Perhaps you have financial, medical, or scientific data, and you need better accuracy than what you have achieved with off-the-shelf technologies. Our team has state-of-the-art approaches that will reduce or avoid the annotation and data work required to create custom models that will perform more accurately on your data.
New Models, Languages, Entities, and Categories
The best model is always the one trained on your data. If your needs demand a high level of accuracy on specific data, we can build a model with production-level accuracy for you, whether it’s entity extraction, sentiment analysis, categorization, or another NLP task. If you need to support a new language or extract a different entity type, our in-house experts will prepare high-quality training data, and train the model so it “just works” for you.
Our Track Record
One of the top 10 European multinational investment banks and financial services companies
98% reduction in false positives, within the bank’s multilingual communications monitoring system by integrating text analytics.
United States Customs and Border Protection
Provides security and facilitation operations at 328 ports of entry, processing about 1 million visitors a day.
2-3 additional high value watchlist hits are detected each day by Rosette than with the previous system alone.
Global Credit Card Company
A giant in the business of providing commercial data, analytics, and insights for businesses
.23 seconds, the new per-transaction processing time after delivering a custom matching process that automates a formerly manual AML/KYC compliance process.
Online marketplace for arranging or offering lodging, primarily homestays, or tourism experiences
A cyber security firm specializing in collecting, processing, analyzing, and producing threat intelligence
.93 F-score accuracy, delivered in a new Swedish machine-learned entity extraction model to boost cyber attack predictions.
A global agency that helps consumer brands stay in sync with customers, and thus stay relevant, deliver superior experiences, and build loyalty
110 custom categories trained for an ontology that automatically classifies online customer voices, saving community managers’ time.