Basis Technology Powers AFAQ Electronic Medical Records

Rosette Enables Automatic Translation of Names between Arabic and English

CAMBRIDGE, MA—September 1, 2016—Basis Technology today announced that AFAQ, an innovator in electronic medical records (EMR), is integrating Rosette® name translation into its applications to translate patient names between Arabic and English. The Jordan-based company produces a suite of enterprise apps that allow healthcare facilities to centrally manage medical record content, customer relationship management (CRM), billing, and human resources. Compliance with European and U.S. EMR standards is a requirement for most hospitals in the Middle East, so AFAQ developers needed an efficient and accurate way to work with names across multiple languages.

Founder and Development Manager Mohammad Khair Abul Ruzz said, “We started with manually mapping just Jordanian names between Arabic and English. That took five people 500 hours, and the results were still incomplete. We considered open source options but they could not be integrated easily into our system. We tried Google Translate but it translated many Arabic names as common nouns. We found Rosette had the most powerful profile for translating and indexing names and integrated easily into our solution, saving us a lot of human labor.”

Rosette had other advantages, according to Abul Ruzz. He found the hardware requirements to be modest, requiring relatively little memory and processing power. He also liked that Rosette can translate names originating in Chinese, Dari, Farsi, Japanese, Korean, Pashto, Russian and Urdu, regardless of the alphabet used.

Basis Technology Vice President for Product Management, Gregor Stewart, said “We are very pleased to be working with AFAQ to develop new ways for their customers to ensure accurate medical recordkeeping, while working in languages with which they are most comfortable.”

Rosette delivers multilingual text analytics through a robust SDK or web API for processing content, documents, and names in 55 languages.

About Basis Technology
Analyzing text—the hardest part of big data—is critical to verifying identity, understanding customers, anticipating world events, and uncovering crime. Companies such as Airbnb®, Luminoso®, Recorded Future®, Tamr™, and Yelp®, and agencies across the US Intelligence Community, use Rosette to solve their toughest human language problems. For over twenty years, Basis Technology has been at the forefront of natural language processing applied to enterprise search, social listening, e-commerce, and e-discovery. Our cyber forensics team pioneers better, faster, and cheaper techniques to extract digital evidence, keeping government and law enforcement ahead of exponential growth of data volumes. For more information, visit or write to

About AFAQ
AFAQ offers an integrated suite of web-based business-management software designed to help healthcare enterprises collect, store, manage, and interpret data.