Basis Technology and Luminoso Partner to Draw Deeper Meaning from Human Conversation
Users now have a single solution for understanding what their customers are really saying, in real time, across multiple languages, including Japanese.
CAMBRIDGE, MA, May 12, 2015—Knowledge isn’t power, understanding is. What are your customers talking about right now? With Luminoso Compass, users extract deep meaning from large volumes of human-generated content by consuming, interpreting, and analyzing conversations and feedback in real time across multiple languages.
Basis Technology, the leader in advanced, multilingual text analytics through its product Rosette, provides the core multilingual text engine in Compass that helps Luminoso deliver this meaning to their customers around the world, notably in Japan and Korea. The partnership includes cross-licensing of technology and bilateral sales and support.
“We selected Basis Technology because of their world-class reputation and their mastery of multilingual issues concerning large volumes of text in many languages,” said Catherine Havasi, CEO and Co-Founder of Luminoso. “Rosette analyzes and enriches the text to improve our ability to extract themes, product features, sentiment, and more. With Basis we can grow aggressively and provide real global value, especially in Japan and Korea.”
“We are big believers in the Luminoso vision and the value they bring to enterprises attuned to customer conversations,” said Carl Hoffman, Founder and CEO of Basis Technology. “Our core competency is extracting value from large volumes of multilingual text. This is the rocket fuel that helps make Luminoso really shine. Our technologies are very complementary.”
About Basis Technology
Basis Technology develops innovative products and solutions incorporating multilingual text analytics and digital forensics. The Rosette linguistics platform provides morphological analysis, entity extraction, name matching and name translation, yielding useful information from unstructured data in such fields as information retrieval, government intelligence, eDiscovery, and financial compliance. The digital forensics team pioneers better, faster, and cheaper techniques to extract forensic evidence, keeping government and law enforcement ahead of the exponential growth of data storage volumes.
A 2010 spin-out of the MIT Media Lab, Luminoso brings an unparalleled level of insight to text data. The explosive growth of big data in business and the accompanying need for analytics has produced a wealth of tools for understanding statistics, demographics and other quantitative data, but these capabilities have been lacking for text. Luminoso addresses this need by providing a fast, scientific option for understanding text. For more information, visit www.luminoso.com.