At Basis Technology, we’re proud to be the linguistics vendor of choice for industry-leading technology companies and government organizations in a wide range of markets including business intelligence, data mining, CRM, and defense and intelligence. We’re also proud to be known for providing superior technology, expertise in computational linguistics, and unparalleled customer support. But don’t just take our word for it. See what our customers have to say.

Google is the world's largest search engine provider. The company's technology allows users to access an index of web pages comprised of 3 billion URLs. Google also allows users to search for content in 35 non-English languages.

Google relies on Basis Technology's Rosette Language Analyzers for Chinese, Japanese and Korean in order to power searches for Internet users in Asia. This technology has enabled Google to provide the most advanced linguistic capabilities in its search engine.

"Google selected Basis Technology to provide the Asian linguistic technology needed to create the ultimate Chinese, Japanese and Korean search engine," said Urs Holzle, Google Fellow and Vice President. "This marks a key milestone in establishing Google as the preferred search engine for Internet users worldwide."

With the help of Basis Technology's Chinese Script Converter, Google is also bridging the gap between Simplified and Traditional Chinese languages. This technology accurately converts between the two written forms of the language in real time.

"Google integrated Basis Technology's linguistics software to enhance Google's pan-Chinese search engine," said Susan Wojcicki, Google's director of product management. "Chinese search is important to Google's global audience and our goal is to help these users find the information they're looking for quickly and easily."

Convera's RetrievalWare solutions allow users to search across more than 200 forms of text, video, image and audio information, in more than 45 languages.

Convera is enhancing its current offering by incorporating Basis Technology's line of Rosette® Language Analyzers, including the Rosette Arabic Language Analyzer (ARLA), into its RetrievalWare knowledge discovery platform. The combination of the two technologies enables highly accurate search results among documents, even those written in the complex Arabic language. Designed to meet the needs of Convera's government customers, the integration provides a robust solution for searching and categorizing mission-critical information in a variety of languages.

"We built our Chinese, Japanese, Korean and Arabic Language Processors using Basis Technology’s Rosette Linguistics Platform because it was the best fit for the linguistic needs of our government and commercial customers. These solutions move us a step forward in our effort to provide our customers with language capabilities in Convera's enterprise and web search and categorization,” said Kerim Tumay, VP of Product Management at Convera. "Our relationship with Basis Technology will allow us to continue to meet the strong demand among our customers for multi-language search technology."

Microsoft Dynamics AX 4.0 (formerly Microsoft® Business Solutions–Axapta) is a business management solution designed for midsize to large organizations. When Microsoft Dynamics AX wanted to support its global customers, they came to Basis Technology for an internationalization solution.

Microsoft Dynamics collaborated with Basis Technology to simultaneously support a wide variety of European and Asian languages, including German, Russian, Czech, and Simplified Chinese to support user interfaces in a wide variety of languages. Basis Technology implemented and Unicode enabled Microsoft Dynamics AX to handle multiple character sets in a single environment. The project included completely reengineering the software for Unicode and implementing the GB18030 character set required by China. In addition, Basis wrote a database upgrade tool which reads a Microsoft Dynamics AX 3.0 database and converts all the non-Unicode data to Unicode to work with Microsoft Dynamics AX 4.0.

"Supporting our global customers and helping to provide them with global business opportunities were important tasks for us to undertake,” said Hans Skovgaard, director of development for Microsoft Dynamics AX at Microsoft. “Basis Technology’s globalization solutions provided our team the support and expertise we needed to enhance the multilingual capabilities of Microsoft Dynamics AX."

Endeca offers advanced search and Guided NavigationSM information delivery solutions for companies who need to integrate, discover, and navigate enterprise data to solve the business problems associated with information overload.

Endeca is incorporating Basis Technology's Rosette Language Analyzers into their software for commerce and enterprise search, Endeca InFront and Endeca ProFind. Each analyzer incorporates an in-depth knowledge base of the nuances of each specific language, enabling Endeca's applications to deliver reliable, accurate search results in any language.

"Basis Technology is known for its outstanding linguistics technologies that suit both the commercial and government markets," said Mark Watkins, vice president of development for Endeca. "The quality of their products and their deep bench of expertise is a match with the team, open technology platform, and products we have built here at Endeca. We look forward to a long prosperous relationship with Basis."

InQuira 6, a search and navigation application, allows global customers to collect valuable information regarding current Web visitors. Based on natural search queries, this technology allows businesses to receive insight into why customers and prospects are visiting the site, what they are trying to achieve and how successful they were at achieving those goals.

As InQuira continues to expand its multinational customer base, it has teamed with Basis Technology to integrate its Rosette Language Analyzers into the InQuira 6.5 platform. Basis Technology's Rosette Language Analyzers offer high performance text analysis that enables reliable, accurate search results. InQuira customers will be able to more easily obtain answers to questions as well as find products and services in the language of their choice.

"Most of our companies are Global 1000 companies with a key international presence and would like to expand the InQuira solution to their customers and employees across the globe in a variety of languages," said Willie Kim, Vice President of Product Management at InQuira. "We chose Basis Technology because of their reputation of providing the industry's best linguistic analysis tools for powering information retrieval."

Fast Search and Transfer provides real time search and filter technology. By incorporating Basis Technology's Rosette Language Analyzers for Chinese, Japanese and Korean, FAST is taking full advantage of the upcoming Asian market for search and retrieval. This technology has allowed FAST to offer the most accurate Asian language text handling available.

"Incorporating Basis Technology's language analyzers enables us to take full advantage of this market opportunity by offering the most advanced linguistic capabilities to our growing list of customers across Asia," said John M. Lervik, CEO of FAST.

BrightPlanet Corporation is the leader in deep document content and the development of innovative ways to efficiently search, monitor and manage all Internet and internal documents. By integrating Basis Technology’s Rosette Linguistics Platform into their Deep Query Manager™ (DQM), a deep navigational search engine, they were able to assist the Intelligence Community in conducting multilingual searches and document harvests. It also enabled them to market their information automation technology to more segments of the commercial and government marketplaces.

Duncan Witte, President and COO of BrightPlanet, said, "Basis Technology’s linguistic software was the perfect fit for our Deep Query Manager. Its ability to quickly pinpoint key data within large repositories of foreign language documents and databases was a perfect match for the needs of our U.S. Government and commercial clients."

The company’s solutions are based on a belief that value is not limited to merely finding documents of interest, but is maximized from collaboration and sharing, analysis, and management of the huge asset that documents represent in large enterprises today. BrightPlanet offers unique, patented technologies for discovery, harvest, management, aggregation, qualification and classification of document information.

For almost 100 years, L.L. Bean has provided outdoor gear and clothing to customers around the world.

When they decided to launch a Web site to serve customers in Japan, L.L. Bean turned to Basis Technology. Basis Technology worked with L.L. Bean to internationalize their U.S. web site's domestic code base, completing a wide range of localization projects. These included creating an interface so L.L. Bean's Japanese third-party order fulfillment partner could process Web orders; adding pronunciation database fields so that customer service representatives could properly pronounce customer names; adapting the site to support Japanese Web browsers; modifying the online payment system to support Japanese payment methods; and integrating the company's Rosette Japanese Language Analyzer into L.L. Bean's industry-leading catalog search function.

Zane Shatzer, Managing Director Japan Branch Office at L.L. Bean, said, "Basis Technology's outstanding globalization workÉenabled us to offer our Japanese customers a Web site that mirrors the look and feel of our U.S. site, but which seamlessly handles the many functional differences required to properly support Japanese e-commerce. The result is a site which we feel confident will continue our tradition of providing top-notch customer service whether delivered in our stores, through our paper catalogs, or on the Web."

Software AG offers solutions focusing on XML-based integration and enterprise content management systems. Their signature Tamino XML server is a database that allows for storage of XML documents natively, without being transformed to other formats.

In order to offer their customers full-text search capabilities for Asian languages, Software AG integrated Basis Technology's Rosette Language Analyzers for Chinese, Japanese and Korean into their Tamino XML server. Because Basis Technology's Rosette Language Analyzers rely on comprehensive dictionaries and linguistic algorithms, they are ideal for applications that require searching and analysis of large volumes of text.

"We have seen increasing demand for Tamino across Asia, and our partnership with Basis Technology enables us to deliver solutions that meet the specific needs of those demanding locales. We anticipate an even greater penetration into Asian markets with this new offering," said Dr. Peter Mossack, CTO and VP of Research and Development, Software AG.

Cybozu is a leading provider of web-based Japanese collaborative software.

As Cybozu looks to globalize its products, it has partnered with Basis Technology to implement the Rosette Core Library for Unicode. This product provides a Unicode development framework for building a global platform that can operate in any language. Cybozu will collaborate with Basis Technology on many of its products, as they are developed for global distribution in multiple languages.

"As the leading provider of collaborative software in Japan, we look forward to further expanding our business by selling our products in other countries. By developing around Basis Technology's Rosette Core Library for Unicode, we know we will always be very current with the Unicode standard and we will have the support of a company who is committed to the quality of our product," said Toro Sakamoto, CEO and President, Cybozu Corporation.

Microsoft’s new Live Search™ delivers the information consumers are looking for through a combination of up-to-date resources and search tools that make it possible for consumers to tailor search to their needs. Microsoft chose Basis Technology’s Rosette Linguistics Platform to support Web searches worldwide. As a result, consumers using the Live search engine are able to receive accurate results in a variety of languages.

Microsoft Corp. chose Basis Technology’s Rosette Linguistics Platform to support Web searches in its new Live worldwide search engine. As a result, its search consumers are able to receive accurate results in a variety of languages. Rosette performs linguistic analysis that helps information retrieval applications understand search queries. For example, Rosette identifies individual words for languages such as Japanese that do not use spaces between words, breaks compound words into their individual components, and identifies parts-of-speech such as verb, adjective, etc. This information increases the accuracy of search results.

“Live Search aims to deliver fast, relevant search results to consumers all over the world,” said Justin Osmer, product manager for Live Search. “We are happy to work closely with Basis Technology because of their long and distinguished track record in supporting multilingual search.”

Basis Technology reviews HP’s International Print Solution. Hewlett-Packard introduced technology to help companies overcome a key barrier to global operations — how to print documents correctly everywhere despite differences in language and script. Read our review.

Download Whitepaper: Written by: Benson Margulies, CTO, Basis Technology

Below is a partial list of our customers.

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